Frequently Asked Questions
Everything you need to know about flexing your style.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored 'flex' look.
Are your garments sustainably made?
Yes, WHAT THE FLEX is committed to ethical manufacturing. We use eco-friendly dyes and work exclusively with factories that ensure fair wages and safe working conditions.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.